Conformité par pays

Comment PSP SignalDesk opère au regard des règles relatives aux données et aux affaires des pays où travaillent nos abonnés.

Dernière mise à jour le 14 septembre 2026 · Version 3.0

Legal · Country Compliance

How PSP SignalDesk operates against the data and business rules of the countries where our subscribers work.

Last updated 14 September 2026 · Version 3.0

Indonesia

Personal data protection. PT Pacific Strategy Partners is the controller under Law 27 of 2022 on Personal Data Protection (UU PDP). Our privacy policy states each purpose and its legal basis, the data classes we hold, retention per class, every processor and its country, and your rights. We answer rights requests within three days and notify a breach of personal data protection within three days of confirming it. Government Regulation 33 of 2026 takes effect in January 2027; we maintain records of processing, a retention policy, processor agreements, a breach procedure and a consent record in the form it requires. Our privacy officer is reachable at privacy@pspsignaldesk.com, with a contact person domiciled in Indonesia.

Electronic system registration. PSP SignalDesk is registered as a private-scope Electronic System Operator (PSE Lingkup Privat) with the Ministry of Communication and Digital Affairs. Registration number: TDPSE 029810.01/DJAI.PSE/09/2026.

Where data is located. The platform runs on Cloudflare's global network, with AI analysis, email and payments processed in the United States, as listed below. Indonesian accounting connections (Accurate, Kledo) stay in Indonesia. We meet the obligations Government Regulation 71 of 2019 places on registered private-scope operators. Personal data leaves Indonesia under the binding safeguards in each processor agreement, as UU PDP Article 56 provides.

Language. Our terms, privacy policy and product instructions are provided in Bahasa Indonesia, which prevails for accounts in Indonesia, with English as the equivalent text.

Australia

Pacific Strategy Partners, Sydney, operates under the Privacy Act 1988 (Cth) and the Australian Privacy Principles. Our privacy policy states what we collect, why, to which overseas countries we disclose, and how to seek access or correction, which we provide without charge. From 10 December 2026 the policy will also describe any automated decision-making that could significantly affect an individual; today the platform prioritizes information and makes no such decision. We follow the Notifiable Data Breaches scheme, assess suspected eligible breaches promptly, and notify the OAIC and affected individuals where required. Our email and messaging follow the Spam Act 2003: sender identification and a working unsubscribe on every commercial message, honored within five business days.

Singapore

Subscribers in Singapore have the rights in the Personal Data Protection Act 2012, including access, correction and withdrawal of consent, and our messaging follows the Spam Control Act. The regulator is the Personal Data Protection Commission.

European Union and United Kingdom

Subscribers in the EU and the UK have the rights in the GDPR and the UK GDPR, which our privacy policy meets, with a breach notified to the competent supervisory authority within 72 hours where required. Transfers to our sub-processors rest on their standard contractual clauses and, where held, their Data Privacy Framework certification.

United States, ASEAN and elsewhere

Subscribers in the United States, in the other ASEAN countries, in Japan and in every other country receive the protections on this page in full: minimum necessary data, purpose-limited processing, named processors, consent before marketing messages, a working opt-out on every message, and deletion on closure. Where your national law gives you a further right, we honour it on request.

Sub-processors and recipients

ProviderRoleCountryRetention
Cloudflare, Inc.Hosting, runtime, storageUSA; global networkDeleted on account closure; logs 30 days
Anthropic PBCAI analysisUSAInputs and outputs deleted within 30 days; not used for training
Resend, Inc.Email deliveryUSA30 days
Stripe, Inc.PaymentsUSA (outside Indonesia)Per Stripe's policy
Meta PlatformsWhatsApp Business PlatformUSA and IrelandHeld only until delivered
ElevenLabs, Inc.Voice for editorial audioUSAEditorial scripts only
Google LLCDrive and Calendar, when connectedUSAUnder Limited Use; revoked on disconnect
Accurate, KledoAccounting, when connectedIndonesiaTokens deleted on disconnect
Xero LimitedAccounting, when connectedNew Zealand; hosted in the USATokens deleted on disconnect
Netlify, Inc.Website deliveryUSARequest logs

We publish any change to this list here 30 days before a new provider handles subscriber data, and subscribers may object by writing to privacy@pspsignaldesk.com.

Security summary

  • Encryption in transit (TLS with HSTS) and at rest on Cloudflare's network.
  • Accounting and Google connection tokens encrypted with a dedicated key; connector keys stored as hashes.
  • Short-lived signed sessions scoped to the subscriber; every request resolves the subscriber from the session, never from client input.
  • Administrative functions gated behind a separate 30-minute credential held by the platform administrator alone.
  • Rate limits on sign-in, activation, messaging, feedback and generation.
  • Access and delivery logging retained for review; content security policy, frame denial and permissions policy on every page.
  • Read-only scopes on every third-party connection; revocation from the Subscription page takes effect immediately.

Sanctions and export posture

We do not provide the service where doing so would breach applicable sanctions or export controls, including those of Indonesia, Australia, the United States and the United Nations.

What the platform does not do

PSP SignalDesk reports and analyzes publicly observable regulatory and market developments and the context you give it. It does not provide legal, tax, accounting or investment advice; it does not certify compliance on your behalf; it does not make decisions with legal effect on individuals; it does not sell or share personal data across accounts; and it does not use subscriber content to train AI models. Generated checklists and analyses support, never replace, advice from your counsel where the law requires it.

Requests, complaints and regulators

Write to privacy@pspsignaldesk.com to access, correct, export or delete your data, withdraw a consent, or ask for human review of any output. We acknowledge within three days and resolve concerns directly first. If you remain dissatisfied you may complain to the Indonesian data protection authority (pending its establishment, the Ministry of Communication and Digital Affairs, Komdigi), the Office of the Australian Information Commissioner, or the Personal Data Protection Commission of Singapore, as applies to you.

Contact

privacy@pspsignaldesk.com · contact@pacificstrategypartners.com · Pacific Strategy Partners, Jakarta and Sydney.

Data Protection Statement · Pernyataan Pelindungan Data
Download (PDF)

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